The Knables are having marriage problems: Roy is a lousy plumbing supplies salesman by day and couch potato by night, and his wife, Helen, is a successful senior product manager for a vitamin company. Roy watches too much TV every night and Helen just cannot stand it. Then one night, Helen offers Roy a night to save their relationship: a romantic getaway without phones, their children, and especially no TV. Unfortunately, when Roy's hooked on the big screen, there's no going back. This frustrates and angers her and Helen decides to smash the family console with one of Roy's trophies as a wake-up call to reality. A heartbroken-to-disoriented Roy then hears the doorbell and finds out that it's a mysterious salesman named Spike who offers him the "ultimate getaway" from all the hate, frustration, and failures: a new remote controller and a new state-of-the-art satellite TV. Roy accepts the new TV by signing a free trial contract not knowing that he just sold his soul to the devil himself...