Harley Random is an ambitious, take-charge runway chief based at LAX, the 5th busiest airport in the world. Harley is frequently confronted by her rival, terminal boss Roger De Souza, as each jockeys to be named the new director of the airport while working together to solve everything from bomb scares, to VIP arrivals, drunken pilots and roaming pets. Rounding out this group of airport staff are Tony, the suave Airline Passenger Coordinator, who does his best to sooth frazzled nerves; Customs Agent Betty, who along with Immigration Officer Nick and LAPD Officer Henry Engels help keep the airport safe in an increasingly complicated world.